Custom orders will ship within an estimated 30 business days. This turn around time will not include weekends or holidays.
Custom orders cannot be changed or cancelled once the order has been placed. We get started working on the order as soon as possible.
We are not able to exchange or accept returns on any custom made or used items.
If you receive an item that seems to have a manufacturer defect please reach out as soon as possible and refrain from using the item. We will need a photo of the area of concern and we will make sure to resolve the issue as soon as possible.
If you have any questions regarding placing an order we would love to help :)
Please send us an email prior to ordering a custom item if you have any questions and our customer care team will make sure you get exactly what you are looking for. Email firstname.lastname@example.org
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